Professional Experience
Circles
Singapore · May 2024 – Present
Deputy Chief of Staff, CEO Office (Business Operations, Customer Success, Marketing & PR)
May 2024 – Present- Led 2026 Annual Business Planning across 10+ functions, aligning strategy, budgets and operating plans to drive >30% ARR growth with sustained profitability. Orchestrated 3 executive trade-off workshops, distilling competing initiatives into 8 company-wide strategic priorities with leadership sign-offs and formalized as 2026 strategy and execution blueprint.
- Facilitated smooth 5-year renewal of a $2XXM enterprise account, from close partnership with market leadership to demonstrate commercial value, stabilize operations during a period of heightened engineering incidents and formalize executive-level stakeholder governance to secure contract continuity.
- Reactivated company's PR engine in 4 months of joining after 1-year hiatus, launching flagship partnership PR and customer case study to showcase wins and restore confidence. Subsequently leveraged momentum and spearheaded 11 PRs in 6 months to drive 2x Share of Voice, including joint announcements with all 5 enterprise partners (KDDI, e&, AT&T, Telkomsel, Mobicom) and CEO exclusives with Straits Times, Business Times and Economic Development Board.
- Initiated quarterly executive newsletter series for $XXM ARR enterprise account with local leadership, reinforcing commercial value and product wins to CEO and C-1 executives. Successfully scaled initiative across 2 additional enterprise accounts and formalized as a standardized customer success engagement model.
- Built and led structured CEO communications platform with quarterly town halls and 'Voice of CEO/Founder emails' to strengthen company-wide transparency and engagement, raising internal satisfaction scores to >85% from ~50%.
- Led monthly executive reviews across 5 enterprise accounts, establishing structured visibility into account health and risk resolution among leadership. Enhanced governance and freed CEO bandwidth from operational oversight.
CareerWareer
Singapore · July 2021 – Present
Co-Founder (Client Success)
July 2021 – Present- Secured 330+ paid engagements in 4 job search services with 0 spend and 60+ client testimonials for excellent service.
- Coached 200+ clients to secure $100–250K job offers with tech firms, banks, consultancies and government scholarships.
- Partnered Prudential Singapore to develop digital career and financial planning platform with team of 5, attracting 1,500+ youths in <1 year with 97% satisfaction and strong participation across 3 flagship programmes.
Workato
Singapore · July 2021 – April 2024
Manager, Business Development & Partnerships → Senior Manager, Strategic Initiatives and Embedded/OEM Sales
July 2021 – April 2024- Launched digital automation offering to grow Asia OEM business. Developed go-to-market strategy, identified partners and managed full-cycle sales for technology firms: prospecting, pre-sales, commercials and account management.
- Closed 2 OEM deals ($XXK ARR each) and enabled clients to resell integrations to 50+ corporates within 4 months, successfully expanding their product offerings and generating recurring revenue to offset deal costs.
- Facilitated Singapore public sector entry by initiating and successfully securing Government Accreditation, through cross-functional commercial, financial and product reviews between US HQ, Asia management and IMDA. Leveraged IMDA partnership to unlock 15+ enterprise engagements and partnered Sales to close 4 deals.
- Built and led Workato's Global Education Business with 1 direct report, securing 6 higher-education partnerships in <5 months and creating 2 new enterprise sales opportunities.
United Overseas Bank (UOB)
Bangkok, Thailand and Singapore · June 2018 – June 2021
Analyst → Manager, FinTech and Ecosystem Banking (including 1-year concurrent secondment to Self-Service Banking)
June 2018 – June 2021- Secured $5M funding and crafted business case to scale The FinLab to Thailand and Malaysia. Covered Thailand (2 years) and Malaysia (3 months) and partnered 20+ relationship managers to sell fintech solutions to 30 corporates.
- Acquired 300+ New-to-Bank and New-to-Product customers in 2 markets through 30 targeted ecosystem banking events.
- Grew assets under management by 20% for 3 clients, via banking product sales to finance digital transformation plans.
Education & Credentials
Education
Specialist Diploma in Career Counselling
Republic Polytechnic
October 2023 – October 2024
Top of Cohort
Top of Cohort
BSc Social Sciences (Geography, University Scholars Programme), First Class Honours
National University of Singapore
2014 – 2018
Top Bilingual Student
Top Bilingual Student
Certifications
Certified Career Services Provider (CCSP)
National Career Development Association
Issued Jan 2025 · Credential ID #222366
Specialist Diploma in Career Counselling
Republic Polytechnic
Issued Oct 2024
GCE O Levels – Thai
Ministry of Education, Singapore
Issued Jan 2023
Certified Career Advisor
Workforce Singapore
Issued Nov 2021
Diploma in Piano Performance
Trinity College London
Issued Jan 2010